(4.5 / 5)2562+ Ratings

Drip Reviews

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Overall Rating

4.5
11 Reviews
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About Drip

Drip.com is a customer-centric marketing automation platform that aids brands in understanding their customers and driving revenue through email, popups, and automation. The platform is designed to fuel growth by starting conversations, personalizing them, and maintaining strong engagement. It offers a range of tools and insights to help brands stand out, along with over 150 seamless integrations to connect tools and gather the right data. This allows for time-saving, informed decision-making, and growth.

In addition to these features, Drip.com also offers Pro Services. These services include account audits, results reviews, creation of evergreen email templates, email copywriting, and email workflow setup. These services are designed to increase brand loyalty, on-site conversions, and grow the customer base for the long-term. They also offer custom services based on specific needs, including minor tweaks, edits to existing emails, or new onsite campaigns.

However, there is another company called Drip Hydration which provides mobile in-home IV therapy & wellness services administered by licensed clinicians & a range of wellness products shipped to you. Please specify if you were referring to this company.

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Drip Customer Reviews (11)

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Breno Ferreira
Breno Ferreira
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Feb 16, 2023
Jesper Schou
Jesper Schou
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Feb 16, 2023
Darrell Golden
Darrell Golden
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Feb 15, 2023
Donald Hall
Donald Hall
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Feb 15, 2023
Theresa Blomberg
Theresa Blomberg
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Feb 14, 2023
Frank Howard
Frank Howard
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Feb 14, 2023
Kate Clarke
Kate Clarke
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Feb 14, 2023
Norma Rogers
Norma Rogers
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Feb 14, 2023
Lisa King
Lisa King
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Feb 10, 2023
Michael Malott
Michael Malott
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Feb 10, 2023

Drip Customer’s Q&A

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Drip Features and Benefits

Drip.com is a complete email marketing solution for DTC and brands. It helps create advanced email series, email templates, lead scoring, and onsite messaging to capture and nurture customers. The tool has 150+ integrations to help streamline workflow and give more flexibility over campaigns.

Key features of Drip.com include:

  1. Email Template Builder: Drip's drag-and-drop email editor has 50+ themed templates for various use cases and industries. The builder helps create engaging emails. Users can speed up the design process by saving reusable blocks, such as the footer and heading blocks, for newsletters.

  2. Email Automation Builder: Known for its advanced automation builder, Drip has multiple trigger options and 40 pre-built automation series, especially for e-commerce/DTC brands. The builder is visual, which means users can see the entire series at a glance. Users can set up triggers that originate from Drip or any of the integrations connected with Drip.

  3. Dynamic Segmentation: Part of what makes it an ideal choice for e-commerce businesses is its vast number of industry-leading customer-behavior-based triggers. It stands out in its inclusion of dynamic, data-based segmentation, which can help users send more targeted emails based on user behaviors, interests, and actions.

  4. Insightful Data and Analytics: Drip provides insightful data and analytics to help users make informed decisions and grow as a result.

  5. 150+ Seamless Integrations: Drip integrates with various platforms, giving users more flexibility over their campaigns.

  6. Super-Personalized Automated Marketing: Drip offers super-personalized automated marketing to engage audiences and grow revenue.

These features make Drip a user-friendly email marketing platform for online sellers, especially for Shopify users, as it is well-built for those who have an online store with the popular e-commerce CMS. However, it's worth noting that Drip is expensive compared to alternatives and it's also expensive to scale with, as pricing increases $10 per month for every additional 500 contacts. This can be prohibitive for budget-strapped businesses seeking an affordable solution to grow with.

About drip.com Prices and Cost?

Drip.com offers Ecommerce Marketing Software with simple, flexible pricing that grows with your business. The cost is based on your list size and send volume. For a list of 1-2,500 people, the price per month is $39. This includes unlimited email sends, onsite campaigns, 1-1500 SMS contacts, email support, and a dedicated Customer Success Manager. There's also a 14-day free trial available, no credit card required. However, unlimited emails are not available during the free trial. After 14 days, you will be prompted to upgrade to a paid plan and enter your credit card information. You can cancel your subscription anytime in your Billing Settings. It's important to note that the pricing increases $10 per month for every additional 500 contacts. For example, it costs $49 per month for just 3,000 contacts, $59 per month for 3,500 contacts, and so on.

About drip.com Payment Method?

"Drip.com" is a platform where the payment method is primarily through credit card. Users can find and update their billing information, including their credit card details, under Settings > Billing > Billing Info. The last 4 digits of the card on file are used to identify the payment method. Users can also view a record of their past invoices from Drip, which includes information about the transaction such as service dates, amount paid, and the payment method. To upgrade to a paid account during the trial period, users need to add their credit card information under Payment Method. If users wish to cancel their Drip subscription, they can do so under Settings > Billing > Cancel Subscription. Only account owners have the ability to cancel accounts. Once cancelled, users will still have access to their subscription until the end of the current billing period. Cancelling a Drip subscription will also cancel all of the individual accounts under the subscription. If users have a high-volume account, they may be directed to contact their Success Manager to cancel on the Cancel Subscription page. Please note that all this information is subject to change and it's always best to check the official Drip Help Center for the most accurate and up-to-date information.

Drip FAQs

FAQ

How To Open A Drip Account?

To open an account on Drip.com, follow these steps:

  1. Go to Settings > User Settings
  2. Set your preferred Email Address
  3. Update your Password (or leave blank to use your current password). You can change your password here at any time
  4. Insert your Full Name
  5. Choose your Time Zone

This will set up your user settings. For the basic email settings:

  1. Go to Settings > Email Setup > Basic Email Settings
  2. Add your Default "From" Name
  3. Add your Default "From" Email
  4. Enter your Default Postal Address
  5. Enter in your default footer text

For the general info settings:

  1. Go to Settings > Account
  2. Enter your Account Name
  3. Enter your Domain Name
  4. Enter your Email Address
  5. Enter your Phone Number
  6. Select your Default Currency Symbol
  7. Choose your Industry (optional)
  8. Choose your Industry Subcategory (optional)
  9. Access your Account ID

To add members to your Drip account:

  1. Go to Settings > Account > Members
  2. Enter the email address of the user you’d like to add to your account
  3. Select their role (Admin or Contributor)
  4. Click Send Invitation

To create an additional subaccount:

  1. Click on your Account Name in the top right corner
  2. Click + Create New Account and enter the additional account details.

Remember, only Subscription owners can create new accounts and delete existing ones. If you'd like to remove a subaccount in the future, simply navigate to Account > Delete Your Account.

FAQ

Drip Alternatives

Here are some of the top alternatives to Drip:

  1. Brevo: An intuitive, easy-to-use email marketing platform built for small teams. It focuses on core email marketing features like customizable drag-and-drop email builders, automated workflows and journeys, advanced behavioral targeting and segmentation, detailed reporting, and seamless ecommerce integrations.

  2. Omnisend: An excellent choice for various eCommerce activities and email marketing campaigns.

  3. HubSpot: Efficient lead flows and campaign sequences make HubSpot perfect for lead generation.

  4. ActiveCampaign: If you need advanced automation features, then ActiveCampaign is the email marketing tool for you.

  5. AWeber: Perfect for smaller businesses that are just starting out with email marketing campaigns.

  6. EngageBay: A robust platform with a suite of functionalities to help businesses grow their revenue.

  7. ConvertKit: Known for its simplicity and ease of use, especially for solopreneurs and small businesses.

  8. Campaign Monitor: Offers a simple and straightforward email marketing service with a focus on beautiful email design.

  9. Constant Contact: A popular choice for small businesses, offering a range of features from email marketing to event management.

  10. GetResponse: A comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your website.

FAQ

Does Drip offer any free trial?

Drip offers a 14-day free trial period for new users. During this time, you can explore and use all the features of their platform without any cost.
FAQ

Can I cancel anytime?

Yes. Drip allows you to cancel your subscription anytime in your Billing Setting without additional fees and penalties.
FAQ

What happens when my free trial expires?

After 14 days you will be prompted to upgrade to a paid plan and enter your credit card information.
FAQ

What is Drip's refund policy?

Drip does not issue refunds for any unused portion of your billing period. If you believe you have an extenuating circumstance, you can contact Drip at support@drip.com.
FAQ

What types of payment does Drip accept?

Drip accepts payment via major credit cards, debit cards, and PayPal,
FAQ

About drip.com Popular Products and Services?

"Drip.com" is a customer-centric marketing automation platform designed for online sellers. It offers a variety of services that help brands understand their customers and drive revenue. Key features include email marketing, onsite marketing, and more. The platform is trusted by thousands of brands for its super-personalized automated marketing. It provides all the tools and insights needed to stand out in the market. It also offers over 150 seamless integrations, allowing businesses to connect their tools and gather the right data.

"Drip.com" is known for its robust list of e-commerce-specific features, making it a leading choice amongst online retailers. It offers advanced segmentation, automations, and in-depth analytics and reports. These features help businesses send more targeted emails based on user behaviors, interests, and actions.

However, it's worth noting that "Drip.com" does not offer a free version and is considered expensive compared to its competitors. Despite this, it's quickly becoming one of the best email marketing platforms on the market due to its advanced feature set. It's particularly well-suited for Shopify users, offering a vast number of industry-leading customer-behavior-based triggers.

"Drip.com" also provides excellent customer service, with many users praising the platform for its ease of use, beautiful integration, and the constant rollout of new features. The platform has been recognized by Forbes Advisor as one of the best email marketing services on the market.

In summary, "Drip.com" is a powerful tool for online sellers looking to supercharge their online sales and create more personalized, meaningful experiences for their customers. It's a comprehensive solution that offers a wide range of features designed to help businesses grow and engage their audience.

FAQ

drip.com Return Policy?

Drip.com has a specific refund policy. As a general practice, they do not issue refunds. However, if there are extenuating circumstances, customers are advised to reach out to support@drip.com. Customers may cancel their account at any time and continue to access their Drip subscription throughout the rest of their billing period. To avoid being charged for the next month of service, customers should reach out within 3 business days of the start of their subscription renewal date. The subscription renewal date can be located by going to Settings > Billing > Billing Info. Unfortunately, no specific shipping policy for Drip.com was found.

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